Friday, March 11, 2011

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Post and Bank of the South: the company galloped off with training. But will enough three days in March and two follow-up in April to prepare the staff to the new challenge?

Starting this week, they left suddenly and without warning the training preparatory to the launch of the new Bank of the South.
The courses include a period of three days of classroom training during the current month of March, followed by a two-day set of "follow up" in April and closed by the formation in e-learning. From the first rumors
agencies should address the interface with customers, from first contact to the collection of documentation and, if successful by the Bank of the South, the signing of contracts and customer care to the post-sales ratio, with the aim of filtering practices inadmissible as possible.
An intriguing enough task but it can not fail to ask a question of whether a subject as complex as that of credit to SMEs (small and medium-sized enterprises) can be defined in a few training sessions?
It is not yet know who, how and in what places will be launched this new challenge.
workers, as usual, but we are ready to face training and frameworks that are necessary to provide a greater level of service truly effective and efficient to target this customer that certainly gives you a lot and to make a further leap in quality to our company but that certainly needs attention and professional knowledge.

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